Online Resume

John A. Robles, MBA

Robles.john@outlook.com • LinkedIn Locations: Windham, NH / Tampa, FL Mobile: 813-629-3106

Summary

Holistic Information and Operations Executive, and Nextgen IT Solutions

Trusted strategic technology executive with proven success in delivering cutting-edge solutions in alignment with business strategies. Driven and forward-thinking professional with exceptional innovation abilities to modernize business operations, minimize technology risks, bolster competitive edge, and enhance customer satisfaction.  CIO-CTO-COO blend, expert in best practices to guide DevOps, IT, and business operations on issues related to the design, development, and deployment of critical infrastructure and solutions systems in highly regulated environments.

• Partnered with CEO and business leaders in the design, development, and implementation of emerging technology strategic plans across a global organization.
  • Implemented entire business processes architecture utilizing Agile and DevOps methodologies, achieving an increase of 350% of the forecasted introductory price by reducing work in process and focusing on accelerating the design and development of high-value streams.
  • Reduced technical debt and integrated ERP, PLM, and MES to reduce the product development life cycle to 3 years from 5-10 years.
• Partnered with external managed service providers and board of trustees to implement and integrate critical business systems, such as Microsoft Dynamics and IFS ERP systems.

DuChancell Engineering Servies

Siemens Healthineers, (Portsmouth NH, Forchheim Germany)                                                                 2017 – 2021
Head of Technology Systems and Product Ownership

Focused on the research and development of medical devices in a “Skunkworks” (Agile) environment. Oversaw all the Information & Technology Systems and Program Management of highly advanced development of Computed Tomography (CT Scan) equipment. Lead integration of innovative, agile development and manufacturing technologies in highly regulated environments.

• Challenged to integrate multiple large and medium-scale business applications, align IT strategies with corporate objectives, introduce new operational guidance while driving a culture of continuous improvements and innovation across non-IT groups.
• Hired and managed a team of 6 direct & 36 indirect reports for the design, development, and manufacturing of the first mobile CT scanner in a record period of three years.
• Spearheaded Teamcenter PLM implementation, new functionality for design controls, and integration with the SAP ERP systems.
• Invented an internal application for the managing and tracing of all project requirements, risks, and tests.  Adopted into the Siemens PLM system.
• Drove implementation efforts to secure product and compliance with FDA regulation, CE, CFR Part -11, ISO, RoHS, RoHS2, REACH, resulting in a worldwide product sales capability.
• Formed and chaired the technology council for the formulation and incubation of new ideas. (IT Steering Committee)
• Led the design and implementation of global change management and defect tracking system utilizing Azure cloud technologies allowing for a joint development platform.
• Handled all vendor relations and renegotiations of contracts (RFP, RFQ), saving over $2M in additional design costs for a new X-Ray tube.
• Recipient of 2020 RedDot award for best product design.

New England Controls, Mansfield MA                                                                                                            2016 – 2017
Head of Information Systems & Technology

Recruited to consolidate and transform all IT and Technical operations. Oversaw regulatory, information, data center management, vendor relationships, technical support, application development, financial monitoring, security, and disaster recovery planning.

• Spearheaded the development of frameworks for pharmaceutical manufacturing service centers.
• Led integration of innovative manufacturing and serviceability of industry 4.0, factory of the future.
• Developed and implemented strategies to improve service and performance. e.g., RFID, IoT, Google Glasses, Business Intelligence, Machine Learning, and predictability algorithms.
• Completed an essential ERP implementation (IFS).

Samsung / Neurologica, Danvers MA                                                                                                             2013 – 2016
Executive Director of Information Systems & Technology (CIO/CSO)

Recruited to manage all IT and Technical operations, including medical regulatory, medical information, data center management, vendor relationships, technical support, application development, financial monitoring, security, and disaster recovery planning. Utilized Agile and Six Sigma methodologies and collaborated with department managers to analyze and document process and system workflows.

• Spearheaded the successful implementation of Arena PLM, MS Dynamics CRM, and MS Dynamics GP ERP systems.
• Drove the definition and implementation of a Disaster Recovery / Business Continuity plan; increased critical data security by 65%
• Oversaw implementation of the Data Loss Prevention system and reduced data leakage by 100%.
• Partnered with the Head of Quality to maintain conformance with FDA regulation, CFR Part -11, ISO, SOX, RoHS, RoHS2, RoHS China, RoHS Korea, REACH reducing audit findings.
• Led virtualization of the data center, reducing costs 46% and improving uptime from 89% to 99.99%.
• Implemented internal application development and testing processes, decreasing defects by 60%.
• Reduced manual operational processes by 50% with resultant reductions in overhead costs.
• Re-analyzed network traffic eliminated unnecessary routing and equipment and reduced costs by 33%.
• Directly involved in the discovery phase of company merger and acquisition.

                                                                                 

Vicor Corporation, Andover MA    2006 – 2013
Senior Manager Technology Systems & Applications Development

• Oversaw application planning, budgeting, development, and expansion issues, focusing on design, system integration, emerging technologies, enterprise architectures, and security.  Accountable for a 16-person, multi-tiered staff.  Managed the infrastructure and technologies that supported six development teams across three locations. Served as a technical liaison and partnered with key business stakeholders to identify emerging business requirements and continuous improvements.  Controlled a budget of over $5M Opex and $1M Capex. Reported directly to the CIO and President / CEO. 

• Established a team of 23 (CIO, CEO, software, electrical, mechanical engineers, and product managers) to envision, design, and develop tools for the online simulation of Power Systems, resulting in the redesign of the organization’s marketing and customer service strategic plans.  (the patent request was filed)
• Led ten senior engineers to overhaul the corporate design systems and deployed a new development system integrated with Oracle DBs and PeopleSoft ERP.
• Directed ten individuals through a companywide specification, development, and integration of the ENOVIA PLM system, PeopleSoft ERP, Altium Designer System, and SOLIDWORKS ePDM systems achieving a reduction of design time by 30%
• Reduced Capital and Operating cost by renegotiating vendor contracts and re-architecting all the Engineering in-house tools resulting in an 85% reduction in operating expenses.
• Active Member of the CIO advisory, Business Continuity boards, and Emergency Management team.
• Increased application design productivity by 45% for two consecutive years.

Other employments:

• Mentor Graphics – Principal Software Engineer                                                                                  1999-2006
• Teradyne, Inc – Senior Systems Software Engineer                                                                         1996-1999

Education

Executive Master of Business Administration (EMBA), Northeastern University

Bachelor of Science (BS), Computer Engineering, Iowa State University

	Certifications & Applications
ISO 13485	Agile / Scrum Foundations	TQM
FDA CFR 21 Part 11 –	HIPPA	DevOps Foundations
IPADE School of Business Cert	FMEA	New Product Dev (PDMA)
DLP – Data Loss Prevention	MS Azure / 365	Datacenter & VMWare

Languages

English (native), Spanish (native), Portuguese (fluent), French (beginner)